In-order to check Failed Transactions, please follow the steps mentioned below,
Go to Admin Dashboard > 'Failed Transactions for current month with count 0' 1st Green-tab of top right, then click on view details in order to check details.
- With this click system will navigate user to List All transactions screen, when user redirects to List All Transactions screen on clicking dashboard widget then current month dates will be selected by default and records of that month will display.
- If there is no failed transaction for current month and user want to check previous month failed translations, then need to change the dates to view required months failed transaction and hit search button.
Go to Fee Management > Fee Payment > List All Transactions
- Change Date as per requirement
- Select Transaction Source, Type and Status and hit search button for all Failed transactions.
- User can search failed transactions by Parents/student's name also in order to check any specific transaction.