• Auto-payment Declined Transaction notification email is sent to those parents who have selected auto-payment as the default payment method.

  • This email is sent to parents whose transactions are declined due to any reason. Example: Insufficient money in the parents bank account etc.        

  • There is a default email template on the admin dashboard for this notification and that needs to be check marked in order to automatically send email to parents whose auto-payment transaction is declined.

 1.      Go to Settings > Email Templates > General Email Templates > Muntazim Auto-Pay Transaction Declined and click on Allow send emails: 

How to view and generate report for declined transaction(s):

-Gto Fee Managment > Reports > Declined Transaction
- Search Parent Name > Select status as 'Active' > Date from/to
- Click on Search